RingCentral

RingCentral is a cloud-based business communications and collaboration solution that combines phone, messaging, video meetings, and contact center capabilities, enabling teams to communicate seamlessly across multiple channels.

Power end-to-end data operations for your RingCentral API with Nexla. Our bi-directional RingCentral connector is purpose-built for RingCentral, making it simple to ingest data, sync it across systems, and deliver it anywhere — all with no coding required. Nexla turns API-sourced data into ready-to-use, reusable data products and makes it easy to send data to RingCentral or any other destination. With comprehensive monitoring, lineage tracking, and access controls, Nexla keeps your RingCentral workflows fast, secure, and fully governed.

Features

Type: API

SourceDestination

• Seamless API Integration: Connect to any endpoint as source or destination without coding, with automatic data product creation
• Visual Composition & Chaining: Build complex integrations using visual templates, chain API calls, and compose workflows with data validation and filtering
• API Proxy: Expose curated slices of your data securely with a secure and customizable API proxy that validates and transforms data on the fly
• Request optimization with intelligent batching, retry, and caching to minimize API calls and costs

Prerequisites

Before creating a RingCentral credential, you need to obtain your OAuth2 Client ID and Client Secret from your RingCentral account. RingCentral uses OAuth2 3-legged authentication, which requires user authorization to access your RingCentral account.

To obtain your RingCentral OAuth2 credentials, follow these steps:

1. Sign in to your RingCentral account using your administrator credentials.

2. Navigate to the RingCentral Developer Portal at https://developer.ringcentral.com and sign in with your RingCentral account.

3. Navigate to Apps or My Apps in the developer portal to view your applications.

4. If you don't have an application yet, click Create App or New App to create a new application.

5. Configure your application settings:

   • Enter a name for the application (e.g., "Nexla Integration")
   • Select Private as the application type (for server-to-server authentication)
   • Review and select the permissions or scopes for the application (if applicable)

6. Click Create or Save to create the application.

7. Your Client ID will be displayed on the application details page. Copy the Client ID.

8. Your Client Secret will be displayed on the application details page. Copy the Client Secret immediately, as it may not be accessible again after you navigate away from the page.

9. Store both credentials securely, as you will need them to configure your Nexla credential. The Client ID and Client Secret are sensitive information and should be kept confidential.

The Client ID and Client Secret are used to authenticate with the RingCentral API authentication endpoint (/oauth/token) to obtain an access token. The access token is then sent in the Authorization header with the Bearer prefix for all subsequent API requests to the RingCentral API. The access token is automatically obtained and refreshed by Nexla as needed. If your credentials are compromised, you should immediately revoke them in your RingCentral developer portal and generate new ones. For detailed information about RingCentral OAuth2 authentication, API access, and available endpoints, refer to the RingCentral API documentation.

Authenticate

Credentials required

Field	Required	Secret	Description
Private App: Client ID	Yes	No	The client ID of the application making the request. Please check RingCentral API documentation for instructions on creating an application.
Private App: Client Secret	No	Yes	The Client Secret of the application making the request. Please check RingCentral API documentation for instructions on creating an application.
Authorization Header: Base64(Client ID:Secret)	No	Yes	The RingCentral API requires the Client ID and Secret to be specified as a base64 encoded pair. Enter the resulting string obtained after base64 encoding "<ClientID>:<ClientSecret>".

Create a credential in Nexla

1. After selecting the data source/destination type, click the Add Credential tile to open the Add New Credential overlay.

New Credential Overlay – RingCentral

2. Enter a name for the credential in the Credential Name field and a short, meaningful description in the Credential Description field.

3. Enter your RingCentral Client ID in the Private App: Client ID field. This is the Client ID you obtained from your RingCentral developer portal (Apps > Your App > Client ID). The Client ID is used along with the Client Secret to authenticate with the RingCentral API authentication endpoint and obtain an access token.

4. Enter your RingCentral Client Secret in the Private App: Client Secret field. This is the Client Secret you obtained from your RingCentral developer portal. The Client Secret is used along with the Client ID to authenticate with the RingCentral API authentication endpoint and obtain an access token. The Client Secret is sensitive information and must be kept confidential.

5. Click the Authorize button to begin the OAuth2 authorization flow. You will be redirected to the RingCentral authorization page where you will need to sign in and grant permissions to Nexla to access your RingCentral account.

6. After granting permissions, you will be redirected back to Nexla, and the authorization will be completed automatically. The access token and refresh token will be stored securely in your credential.

   Your RingCentral OAuth2 credentials can be found in your RingCentral developer portal under Apps > Your App. The Client ID and Client Secret are used to authenticate with the RingCentral API authentication endpoint (/oauth/token) to obtain an access token. The access token is then automatically sent in the Authorization: Bearer {token} header for all subsequent API requests to the RingCentral API.

   The access token is automatically obtained and refreshed by Nexla as needed. If your credentials are compromised, you should immediately revoke them in your RingCentral developer portal and generate new ones. The Client ID and Client Secret provide access to your RingCentral account data and should be treated as sensitive information. Keep your credentials secure and do not share them publicly.

   For detailed information about RingCentral OAuth2 authentication, API access, and available endpoints, see the RingCentral API documentation.

7. Click the Save button at the bottom of the overlay. The newly added credential will now appear in a tile on the Authenticate screen during data source/destination creation.

Use as a data source

To create a new data flow, navigate to the Integrate section, and click the New Data Flow button. Select the RingCentral connector tile, then select the credential that will be used to connect to your RingCentral account, and click Next; or, create a new RingCentral credential for use in this flow.

Endpoint templates

Nexla provides pre-built templates that can be used to rapidly configure data sources to ingest data from common RingCentral endpoints. Select the endpoint from which this source will fetch data from the Endpoint pulldown menu. Available endpoint templates are listed in the expandable boxes below.

List Video Meetings

This endpoint template returns the list of user meetings from your RingCentral account. Use this template when you need to retrieve information about video meetings, including meeting IDs, titles, and other meeting metadata.

• Enter the meeting type in the Type field. This should be the type of meetings you want to retrieve (e.g., scheduled, instant, all). The meeting type determines which meetings will be returned.

This endpoint returns the list of user meetings from your RingCentral account, including meeting IDs, titles, and other meeting metadata. The endpoint uses next token-based pagination with pageToken to handle large datasets efficiently. Nexla will automatically fetch subsequent pages of data by following the next page token returned in the API response.

For detailed information about video meetings, API response structures, pagination, and available meeting data, see the RingCentral API documentation.

List All Account Recordings

This endpoint template returns all account recordings from your RingCentral account. This endpoint is used in Admin recording service, not regular web. Use this template when you need to retrieve information about account recordings, including recording IDs, titles, and other recording metadata.

• Enter the account ID in the Account ID field. This should be the unique identifier of the account for which you want to retrieve recordings. The account ID determines which account's recordings will be retrieved.

This endpoint returns all account recordings from your RingCentral account, including recording IDs, titles, and other recording metadata. The endpoint uses next token-based pagination with pageToken to handle large datasets efficiently. Nexla will automatically fetch subsequent pages of data by following the next page token returned in the API response.

For detailed information about account recordings, API response structures, pagination, and available recording data, see the RingCentral API documentation.

Once the selected endpoint template has been configured, click the Test button to the right of the endpoint selection menu to retrieve a sample of the data that will be fetched. Sample data will be displayed in the Endpoint Test Result panel on the right, allowing you to verify that the source is configured correctly before saving.

Manual configuration

RingCentral data sources can also be manually configured to ingest data from any valid RingCentral API endpoint, including endpoints not covered by the pre-built templates or requiring custom query parameters or filters. Select the Advanced tab at the top of the configuration screen, and follow the instructions in Connect to Any API to configure the API method, endpoint URL, date/time and lookup macros, path to data, metadata, and request headers.

RingCentral API endpoints typically use the GET method, with URLs such as https://platform.ringcentral.com/restapi/v1.0/account/~ or https://platform.ringcentral.com/rcvideo/v1/history/meetings. Set the Response Data Path to a JSONPath expression matching your endpoint, e.g. $.meetings[*] for meetings or $.recordings[*] for recordings. Most endpoints use next token-based pagination, with pageToken as the token parameter and $.paging.nextPageToken as the path to the next page token in the response.

Once all of the relevant settings have been configured, click the Next button to proceed with the rest of the data flow configuration, or click Save to save the data source configuration for later use.