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Authorization

Follow this guide to create a new Gainsight CS NXT credential that will allow Nexla to authenticate to and exchange data with your Gainsight CS NXT account.
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Gainsight CS NXT

Prerequisites​

Before creating a Gainsight CS NXT credential, you need to obtain an API Access Key from your Gainsight CS NXT account. The API Access Key is required to authenticate with the Gainsight CS NXT API.

To obtain your API Access Key, you need to have a Gainsight CS NXT account with API access enabled. Once you have access to your account, you can generate an API Access Key from your Gainsight CS NXT administration settings. The API Access Key is sent in the Accesskey header for all API requests to the Gainsight CS NXT API. For detailed information about API Access Key setup and authentication, refer to the Gainsight CS NXT API documentation.

Create a Gainsight CS NXT Credential​

  • To create a new Gainsight CS NXT credential, after selecting the data source/destination type, click the Add Credential tile to open the Add New Credential overlay.

New Credential Overlay – Gainsight CS NXT

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Credential Name & Description​

  1. Enter a name for the credential in the Credential Name field and a short, meaningful description in the Credential Description field.

    Resource descriptions are recommended but are not required. They should be used provide information about the resource purpose, data freshness, etc. that can help the owner and other users efficiently understand and utilize the resource.

API Base URL​

  1. Enter your Gainsight CS NXT API base URL in the API Base Url field. This should be your Gainsight CS API URL, usually of the format https://{yourcompany}.gainsightcloud.com where {yourcompany} is your company identifier. The API base URL is used to construct the full endpoint URLs for API requests.

    The API base URL should be of the format https://{yourcompany}.gainsightcloud.com where {yourcompany} is your company identifier. The API base URL is used to construct the full endpoint URLs for API requests. For detailed information about determining your API base URL, see the Gainsight CS NXT API documentation.

Access Key Authentication​

  1. Enter your Gainsight CS NXT API Access Key in the Access Key field. This is the API Access Key you obtained from your Gainsight CS NXT administration settings. The API Access Key is sent in the Accesskey header for all API requests to the Gainsight CS NXT API.

    Keep your API Access Key secure and do not share it publicly. The API Access Key provides access to your Gainsight CS NXT account and should be treated as sensitive information. You can view and manage your API Access Keys in your Gainsight CS NXT administration settings. The API Access Key is sent in the Accesskey header for all API requests to the Gainsight CS NXT API. For detailed information about obtaining and managing API Access Keys, see the Gainsight CS NXT API documentation.

Save the Credential​

  1. Once all of the relevant steps in the above sections have been completed, click the Save button at the bottom of the overlay to save the configured credential.

  2. The newly added credential will now appear in a tile on the Authenticate screen during data source/destination creation and can be selected for use with a new data source or destination.