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Cloudbeds Data Source

The Cloudbeds connector enables you to ingest reservations, guests, rooms, housekeeping assignments, rates, availability, payments, and financial transactions from your Cloudbeds property management system. This connector is particularly useful for building reporting pipelines, syncing reservation and guest data to a data warehouse, and feeding revenue-management or channel-management workflows. Follow the instructions below to create a new data flow that ingests data from a Cloudbeds source in Nexla.
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Cloudbeds

Create a New Data Flow

  1. To create a new data flow, navigate to the Integrate section, and click the New Data Flow button. Then, select the desired flow type from the list, and click the Create button.

  2. Select the Cloudbeds connector tile from the list of available connectors. Then, select the credential that will be used to connect to the Cloudbeds instance, and click Next; or, create a new Cloudbeds credential for use in this flow.

  3. In Nexla, Cloudbeds data sources can be created using pre-built endpoint templates, which expedite source setup for common Cloudbeds endpoints. Each template is designed specifically for the corresponding Cloudbeds endpoint, making source configuration easy and efficient.
    • To configure this source using a template, follow the instructions in Configure Using a Template.

    Cloudbeds sources can also be configured manually, allowing you to ingest data from Cloudbeds endpoints not included in the pre-built templates or apply further customizations to exactly suit your needs.
    • To configure this source manually, follow the instructions in Configure Manually.

Configure Using a Template

Nexla provides pre-built templates that can be used to rapidly configure data sources to ingest data from common Cloudbeds endpoints. Each template is designed specifically for the corresponding Cloudbeds endpoint, making data source setup easy and efficient.

Endpoint Settings

  • Select the endpoint from which this source will fetch data from the Endpoint pulldown menu. Available endpoint templates are listed in the expandable boxes below. Click on an endpoint to see more information about it and how to configure your data source for this endpoint.

    List Guests

    Returns a paginated list of guest profiles in the property. Use this endpoint to sync your full guest directory into Nexla for reporting, marketing, or CRM workflows.

    • This endpoint requires no additional parameters. Select it to retrieve all guests accessible to the authenticated property.
    • The endpoint is paginated and automatically advances through pages (100 records per page) until all guests have been retrieved.

    Use the Get Guest endpoint to retrieve the full profile for an individual guest by guest ID.

    Get Guest

    Retrieves the full profile of a single guest, including contact details and document information.

    • Enter the unique guest identifier in the Guest ID field. Guest IDs can be obtained from the List Guests endpoint.

    List Hotels

    Returns the hotels (properties) accessible to the authenticated account. Use this endpoint to discover the property IDs available to your credential.

    • This endpoint requires no additional parameters and is paginated automatically.

    Get Hotel Details

    Retrieves currency, timezone, address, and contact details for a single property. This endpoint is commonly required during initial integration setup.

    • This endpoint requires no additional parameters. It returns details for the property associated with the authenticated credential.

    List Rooms

    Returns all rooms and units at the property, including their type, attributes, and current status.

    • This endpoint requires no additional parameters.

    List Room Blocks

    Returns the room blocks defined at the property. Room blocks group rooms held for events, group bookings, or maintenance.

    • This endpoint requires no additional parameters.

    Get Availability

    Returns real-time room and rate availability for a given date range. This endpoint is required for booking-engine and channel-manager workflows.

    • Enter the start of the availability window in the Start Date field, using yyyy-MM-dd format (for example, 2026-06-01).
    • Enter the end of the availability window in the End Date field, using yyyy-MM-dd format.

    Both dates must use the yyyy-MM-dd format. The returned availability reflects the live inventory state at the time of the request.

    List Reservations

    Returns a paginated list of reservations in the property. Use this endpoint to sync reservation data for reporting, arrivals and departures tracking, or downstream analytics.

    • This endpoint requires no additional parameters and is paginated automatically (100 records per page).

    Use the Get Reservation endpoint to retrieve the complete detail of a single reservation by its reservation ID.

    Get Reservation

    Retrieves the full detail of a single reservation, including room assignments, guests, and financial summary.

    • Enter the unique reservation identifier in the Reservation ID field. Reservation IDs can be obtained from the List Reservations endpoint.

    List Transactions

    Returns the financial transactions recorded at the property. Use this endpoint to reconcile revenue and feed financial reporting pipelines.

    • This endpoint requires no additional parameters and is paginated automatically.

    Get Rate

    Returns the current rates for a specific date range and rate plan. This is the read counterpart to the Update Room Rate destination endpoint.

    • Enter the start of the rate window in the Start Date field, using YYYY-MM-DD format.
    • Enter the end of the rate window in the End Date field, using YYYY-MM-DD format.

    List Rate Plans

    Returns the rate plans defined at the property. This endpoint is required for mapping rate plan IDs used by reservation and rate destination endpoints.

    • This endpoint requires no additional parameters.

    List Items

    Returns the packages and ancillary items defined at the property, such as add-ons, fees, and services.

    • This endpoint requires no additional parameters.

    List Housekeeping Assignments

    Returns current housekeeping task assignments and their statuses. This is the read counterpart to the Post Housekeeping Log destination endpoint.

    • This endpoint requires no additional parameters.

    List Payment Methods

    Returns the payment methods enabled at the property (for example, cash or credit card). Cloudbeds recommends calling this endpoint before posting payments so that an accepted tender type is used.

    • This endpoint requires no additional parameters.

    Get Payments Capabilities

    Returns the payment gateway configured for the property and whether Pay-by-Link is enabled. Cloudbeds requires this be called before posting payments to determine which payment flows are available.

    • This endpoint requires no additional parameters.

Endpoint Testing

Once the selected endpoint template has been configured, Nexla can retrieve a sample of the data that will be fetched according to the current settings. This allows users to verify that the source is configured correctly before saving.

  • To test the current endpoint configuration, click the Test button to the right of the endpoint selection menu. Sample data will be fetched & displayed in the Endpoint Test Result panel on the right.

  • If the sample data is not as expected, review the selected endpoint and associated settings, and make any necessary adjustments. Then, click the Test button again, and check the sample data to ensure that the correct information is displayed.

Configure Manually

Cloudbeds data sources can be manually configured to ingest data from any valid Cloudbeds API endpoint. Manual configuration provides maximum flexibility for accessing endpoints not covered by pre-built templates or when you need custom API configurations.

With manual configuration, you can also create more complex Cloudbeds sources, such as sources that use chained API calls to fetch data from multiple endpoints or sources that require custom query parameters.

API Method

  1. To manually configure this source, select the Advanced tab at the top of the configuration screen.

  2. Select the API method that will be used for calls to the Cloudbeds API from the Method pulldown menu. Cloudbeds read endpoints use the GET method:

    • GET: For retrieving data from the API
    • POST: For sending data to the API or triggering actions
    • PUT: For updating existing data
    • PATCH: For partial updates to existing data
    • DELETE: For removing data

API Endpoint URL

  1. Enter the URL of the Cloudbeds API endpoint from which this source will fetch data in the Set API URL field. This should be the complete URL including the protocol (https://) and any required query parameters. Cloudbeds PMS API v1.2 endpoints use the base https://api.cloudbeds.com/api/v1.2/ (for example, https://api.cloudbeds.com/api/v1.2/getReservations).

Ensure the API endpoint URL is correct and accessible with your current credentials. You can test the endpoint using the Test button after configuring the URL.

Date/Time Macros (API URL)

Optional

Optionally, the API URL can be customized using macros—all macros added to the API URL will be converted into values when Nexla executes the API call. Macros are dynamic placeholders that allow you to create flexible API endpoints that can adapt to different time periods or data requirements. This is especially useful for Cloudbeds endpoints that accept date filters, such as availability, rate, and reservation queries.

Macros are particularly useful for APIs that require date ranges, pagination parameters, or other dynamic values that change between data ingestion runs.

  1. To add a macro, type { at the appropriate position in the API URL (within the Set API URL field), and select the desired macro from the dropdown list.

    • {now} – The current datetime
    • {now-1} – The datetime one time unit before the current datetime
    • {now+1} – The datetime one time unit after the current datetime
    • custom – Datetime macros can reference any number of time units before or after the current datetime—for example, enter (now-4) to indicate the datetime four time units before the current datetime
  2. Select the format that will be applied to datetime macros from the Date Format for Date/Time Macro pulldown menu. This format will be applied to the base datetime value of the macro—i.e., the value of {now} in {now-1}. Cloudbeds date parameters typically use the yyyy-MM-dd format.

  3. Select the datetime unit that will be used to perform mathematical operations in the included macro(s) from the Time Unit for Operations pulldown menu—for example, for the macro {now-1}, when Day is selected, {now-1} will be converted to the datetime one day before the current datetime.

Lookup-Based Macros (API URL)

Optional

Column values from existing lookups can also be included as macros in the API URL. Lookup-based macros allow you to reference data from previously configured data sources or lookups, enabling dynamic API endpoints that can adapt based on existing data. For example, you can drive a series of Get Reservation calls from a lookup containing reservation IDs.

Lookup-based macros are useful when you need to create API endpoints that reference specific IDs, values, or parameters from other data sources in your Nexla environment.

  1. To include a lookup column value macro, select the relevant lookup from the Add Lookups to Supported Macros pulldown menu.

  2. Type { at the appropriate position in the API URL, and select the lookup column-based macro from the dropdown list. Lookup-based macros are automatically populated into the macro list when a lookup is selected in the Add Lookups to Supported Macros pulldown menu.

Path to Data

Optional

If only a subset of the data that will be returned by the API endpoint is needed, you can designate the part(s) of the response that should be included in the Nexset(s) produced from this source by specifying the path to the relevant data within the response. This is particularly useful because Cloudbeds responses wrap records in a top-level data element alongside a success flag and pagination metadata.

For example, when a request call is used to fetch a list of reservations, the API will return an array of records under the data element, along with a success indicator. By entering the path to the relevant data, you can configure Nexla to treat each element of the returned array as a record.

Path to Data is essential when API responses have nested structures. Without specifying the correct path, Nexla might not be able to properly parse and organize your data into usable records.

  • To specify which data should be treated as relevant in responses from this source, enter the path to the relevant data in the Set Path to Data in Response field.

    • For responses in JSON format enter the JSON path that points to the object or array that should be treated as relevant data. JSON paths use dot notation (e.g., $.data[*] to access an array of items within a data object).

    • For responses in XML format, enter the XPath that points to the object/array containing relevant data. XPath uses slash notation (e.g., /response/data/item to access item elements within a data element).

    Path to Data Example:

    Most Cloudbeds list endpoints (such as getReservations and getGuestList) return the relevant records in a top-level array named data, so the path to the response would be entered as $.data[*]. Single-record endpoints (such as getReservation and getGuest) return a single object at $.data.

Autogenerate Path Suggestions

Nexla can also autogenerate data path suggestions based on the response from the API endpoint. These suggested paths can be used as-is or modified to exactly suit your needs.

  • To use this feature, click the Test button next to the Set API URL field to fetch a sample response from the API endpoint. Suggested data paths generated based on the content & format of the response will be displayed in the Suggestions box below the Set Path to Data in Response field.

  • Click on a suggestion to automatically populate the Set Path to Data in Response field with the corresponding path. The populated path can be modified directly within the field if further customization is needed.

    PathSuggestions.png

Metadata

If metadata is included in the response but is located outside of the defined path to relevant data, you can configure Nexla to include this data as common metadata in each record. This is useful when you want to preserve important contextual information that applies to all records but isn't part of the main data array.

For example, Cloudbeds list responses include pagination metadata and a success flag alongside the data array. If you have specified the path to the relevant data but metadata of interest is located in a different part of the response, you can specify a path to this metadata to include it with each record in the generated Nexset(s).

Metadata paths are particularly useful for preserving API response context like request IDs, timestamps, or summary statistics that apply to all records in the response.

  • To specify the location of metadata that should be included with each record, enter the path to the relevant metadata in the Path to Metadata in Response field.

    • For responses in JSON format, enter the JSON path to the object or array that contains the metadata, and for responses in XML format, enter the XPath.

Request Headers

Optional
  • If Nexla should include any additional request headers in API calls to this source, enter the headers & corresponding values as comma-separated pairs in the Request Headers field (e.g., header1:value1,header2:value2). Additional headers are often required for API versioning, content type specifications, or custom authentication requirements.

    You do not need to include any headers already present in the credentials. Common headers like Authorization, Content-Type, and Accept are typically handled automatically by Nexla based on your credential configuration.

Endpoint Testing

After configuring all settings for the selected endpoint, Nexla can retrieve a sample of the data that will be fetched according to the current configuration. This allows users to verify that the source is configured correctly before saving.

  • To test the current endpoint configuration, click the Test button to the right of the endpoint selection menu. Sample data will be fetched & displayed in the Endpoint Test Result panel on the right.

  • If the sample data is not as expected, review the selected endpoint and associated settings, and make any necessary adjustments. Then, click the Test button again, and check the sample data to ensure that the correct information is displayed.

Save & Activate the Source

  1. Once all of the relevant steps in the above sections have been completed, click the Create button in the upper right corner of the screen to save and create the new Cloudbeds data source. Nexla will now begin ingesting data from the configured endpoint and will organize any data that it finds into one or more Nexsets.