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Aircall Destination

Nexla's bi-directional connectors allow data to flow both to and from any location, making it simple to create a FlexFlow, DB-CDC, Spark ETL, or Replication data flow that sends data to an Aircall location.
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Aircall

Create an Aircall Destination​

  1. Click the + icon on the Nexset that will be sent to the Aircall destination, and select the Send to Destination option from the menu.

  2. Select the Aircall connector from the list of available destination connectors. Then, select the credential that will be used to connect to the Aircall organization, and click Next; or, create a new Aircall credential for use in this flow.

  3. In Nexla, Aircall destinations can be created using pre-built endpoint templates, which expedite destination setup for common Aircall endpoints. Each template is designed specifically for the corresponding Aircall endpoint, making destination configuration easy and efficient.
    • To configure this destination using a template, follow the instructions in Configure Using a Template.

    Aircall destinations can also be configured manually, allowing you to send data to Aircall endpoints not included in the pre-built templates or apply further customizations to exactly suit your needs.
    • To configure this destination manually, follow the instructions in Configure Manually.

Configure Using a Template​

Nexla provides pre-built templates that can be used to rapidly configure destinations to send data to common Aircall endpoints. Each template is designed specifically for the corresponding Aircall endpoint, making destination setup easy and efficient.

  • To configure this destination using a template, select the endpoint to which data will be sent from the Endpoint pulldown menu. Then, click on the template in the list below to expand it, and follow the instructions to configure additional endpoint settings.

    Create Records

    This endpoint creates new records of a specified resource type in your Aircall account. Use this endpoint when you need to create users, contacts, or other resource types from your Nexset data. Each record should include all properties needed by that resource type.

    • Select the resource type you want to create from the Resource Type dropdown menu. Available options include Users and Contacts. You can also add custom resource types if needed.
    • The endpoint will send the Nexset data as JSON in the request body to create records. Ensure your Nexset contains all required fields for the selected resource type. See the API documentation for details about required properties for each resource type.
    • Each record in the Nexset will be sent as a separate API request to create a new record in your Aircall account.

    The request body must contain valid JSON with all required fields for the selected resource type. For detailed information about required fields and data formats for each resource type, see the Aircall API documentation.

Configure Manually​

Aircall destinations can be manually configured to send data to any valid Aircall API endpoint.

Using manual configuration, you can also configure Nexla to automatically send the response received from the Aircall API after each call to a new Nexla webhook data source.

API Method​

  1. To manually configure this destination, select the Advanced tab at the top of the configuration screen.

  2. Select the API method that will be used for calls to the Aircall API from the Method pulldown menu.

Data Format​

  1. Select the format in which the Nexset data will be sent to the Aircall API from the Content Format pulldown menu. Nexla will automatically convert the data to the selected format for each API call. Aircall API endpoints typically expect JSON format for request bodies.

API Endpoint URL​

  1. Enter the URL of the Aircall API endpoint to which you want to send the Nexset data in the URL field. For update/upsert operations, include the ID of the object to be updated at the end of the URL. Aircall API endpoints typically follow the pattern https://api.aircall.io/v1/{resource_type}, where {resource_type} is the type of resource you want to create or update.

Request Headers​

Optional

  • If Nexla should include any additional request headers in API calls to this destination, enter the headers & corresponding values as comma-separated pairs in the Request Headers field (e.g., header1:value1,header2:value2).

    You do not need to include any headers already present in the credentials.

Exclude Attributes from the Call​

Optional

  • If any record attributes in the Nexset should be omitted when sending data to this Aircall destination, select the attributes from the Exclude Attributes pulldown menu.

  • Any number of attributes can be selected for exclusion, and all excluded attributes will be shown in the field. To remove an attribute from the list, click the X icon next to the attribute name.

Record Batching​

Optional

  1. If records should be sent to this destination in batched API calls, check the box next to Would you like to batch your records together? to enable record batching.

  2. Enter the maximum number of records that should be batched together in a single API call in the Batch Size field. By default, this value is set to 100.

  3. Select the algorithm that will be used to group records into batches from the Grouping Algorithm pulldown menu. The sample request shown in the panel on the right will be updated to reflect the current batching settings. Some algorithms require additional settings—click on an algorithm listed below to view instructions for configuring these settings.

Response Webhook​

Optional

Nexla can automatically send the response received from the Aircall API after each call to a new Nexla webhook data source. This option allows you to keep track of the status of each API call and any additional information returned after each call.

  • To enable this option, check the box next to Would you like to process the API response as a Nexla Webhook source?.

Sample Request Payload​

Sample request payloads containing a portion of the Nexset data that will be sent to the Aircall API endpoint based on the current settings are shown in the Sample Payload panel on the right. These samples can be referenced to ensure that the destination and request settings are correctly configured.

  • Click on a sample request payload to expand it and view the complete payload content.
  • Sample payloads are automatically updated with each setting change, making it easy to verify that changes achieve the desired effect.

Endpoint Testing (Manual Configuration)​

After all endpoint settings have been configured, Nexla can send a test payload to the Aircall API to ensure that the destination is configured correctly.

  1. To send a test payload, select the Test button at the top of the Sample Payload panel, and click on a listed sample payload to expand it.

  2. If any modifications to the sample payload are needed, make the necessary changes directly within the sample window.

  3. Click the Send Test Data button at the top of a sample payload to send the test payload to the Aircall API using the current settings.

Save & Activate the Destination​

  • Once all endpoint settings have been configured, click the Done button in the upper right corner of the screen to save and create the destination. To send the data to the configured Aircall endpoint, open the destination resource menu, and select Activate.

    The Nexset data will not be sent to the Aircall endpoint until the destination is activated. Destinations can be activated immediately or at a later time, providing full control over data movement.